At Healthy Suppies, we are committed to providing high-quality products that support your well-being. We stand behind our products and want you to shop with confidence. That’s why we offer a 30-Day Risk-Free Money-Back Guarantee for eligible purchases.
How Our Guarantee Works?
1. Use the product for 30 days -
- To ensure you experience the full benefits, we encourage you to follow the recommended usage consistently for 30 days.
2. Not Satisfied? Contact us within 5 days after completing your 30-day trial -
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If you are not satisfied with the results, you must submit your refund request within 5 days after completing the 30-day usage period (i.e., between days 31 and 35 from your order receipt date). Late submissions will not be accepted.
3. Submit your claim -
- Contact our customer support team and provide a brief explanation of why the product did not meet your expectations. We may request proof of purchase and reasonable documentation, such as before-and-after photos or details of your product usage.
4. Claim review & resolution - Once your request is reviewed, we will either:
- Approve your refund (credited back to your original payment method within a few business days), OR
- Decline the request if it does not meet our refund criteria (see below).
Refund Eligibility Criteria
✅ Refunds Will Be Granted If:
- The product was used consistently as directed for at least 30 days.
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The refund request is submitted within 5 days after completing the 30-day trial period (days 31-35 from receipt).
- The request is made in good faith (we reserve the right to limit refunds in case of abuse).
❌ Refunds Will NOT Be Granted If:
- The product was not used consistently or as recommended.
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The refund request is submitted outside the 5-day post-trial window (after day 35).
- The claim is made due to buyer’s remorse (e.g., simply changing your mind).
- The product was damaged due to improper storage or handling.
- There is evidence of excessive refund requests from the same customer, indicating policy abuse.
Additional Refund & Replacement Policy
1. Damaged, Defective, or Misprinted Products –
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If you receive a damaged, defective, or misprinted product, you may request a refund or replacement within 30 days of receiving your order.
2. Lost Packages –
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If your package is lost in transit, claims must be submitted within 30 days of the estimated delivery date.
3. Exclusions –
- Refunds are not available for orders that are undeliverable due to incorrect addresses, unclaimed packages, or customs rejections.
We are confident in the quality of our products and are committed to ensuring your satisfaction. If you are not happy with your purchase, we will make it right.
Try Healthy Suppies risk-free today!